“My family and I have been with Lifecare for well over a decade. I compliment them for the excellent service that they have extended to us, and I have no hesitation recommending them to any party seeking quality medical insurance assistance
RAMESH PRABHAKAR - MANAGING PARTNER, RIVOLI GROUP LLC
“The reimbursements of our claims are fast and efficient. The application for new members in the organisation including their dependants is handled efficiently and effectively
MARLENE SUGA - WEG MIDDLE EAST FZE
“I had to undergo an emergency surgery at the American Hospital. Lifecare staff were really fast with the pre-authorisation and all the necessary follow-ups that I required
“There have been many occasions where the Lifecare staff have assisted us in every way possible to meet our needs, without any hesitation. I would like to thank the whole team at Lifecare who have been involved with us over the years. Your team are very educated, professional and dedicated
ZAINUL HADI - LUXURY WATCHES
“When our family went through medical issues, your relationship manager was our angel in disguise, putting a human to touch our experiences. Over the years, the sweet voice on the other side of the phone has been a strength and a guide. It makes one stronger knowing that someone cares and wishes you well
SALIMA - EURO GOLD INDUSTRIES LLC
“The staff response to our emails is timely; we are happy with our client service experience
FRIEDA BITUIN - ME3 (MIDDLE EAST ENERGY EVENTS)
I am writing to pen my appreciation for the assistance your Team in Mombasa have given my wife since last year, thank you for all the preparation you took to ensure swift and cashless medical attention in India. She was attended to on the following day of her arrival there. She has since returned but her treatment is still ongoing in Nairobi where your Mombasa and Nairobi team are working together. Your service has been beyond the call of duty as you have sorted our medical emergencies even after working hours and that in a very polite and re assuring manner. It is nice to know we are not just clients of your company but family. Thank you so much. God bless
MUKESH & BINDIYA RUPAREL, DIANI BEACH
We would like to highly commend Lifecare (who have been handling our Medical Insurance needs for Bupa), for their prompt, courteous & professional attention given to all our concerns and enquiries
Farah Somani has always tried her very best to assist us in the best way possible in addressing our medical needs. We have called her at odd times when the need has arisen and she has always been there to support us.
Bupa has been very accommodating and has granted us an excellent global medical cover for the needs of 3 generations of our family & extended family.
I would strongly recommend Bupa Medical Insurance & Lifecare to anyone seeking high quality medical cover & professional services, respectively.
SHAHINOOR & MAHMUD VISRAM, KENYA
I wish on behalf of Wananchi Group management to express our satisfaction with the services and guidance we have received from Lifecare International over the past years.
Since they took over we have seen tremendous change in how the account is handled even when we have internal challenges. They are professional, understanding and above all very efficient which is very important in provision of medical services.
They have also been very helpful to ensure we get value for our money as we renewed our medical cover this year. We found his knowledge on medical schemes very invaluable.
JOHN NGORU, GROUP CHIEF HUMAN RESOURCES OFFICER, WANANCHI GROUP LTD
What is amazing is that very few companies take customer feedback seriously and Lifecare did that and further even acted on it.
When we faced challenges, Lifecare took time to understand the challenges we were experiencing and spent time proposing and implementing solutions to address these.
Since then, we have had a very good experience and are extremely happy with the services we are getting.
Based on this, we would highly recommend any entity to use Lifecare as a provider for health insurance.
We look forward to renewing the cover at the end of this year.
“Most companies know that renewing their Health Insurance is a laborious task with endless forms, quotations, broker letters and census lists. Dubai English Speaking School & Dubai English Speaking College were introduced to Lifecare International to undertake our annual review, and we haven’t looked back since.
Lifecare made this process very simple for us with their dedicated experts who really took the time to listen to what we required. They understood our business and were able to develop a tailor - made plan to suit our needs, which they implemented seamlessly.
Lifecare have taken a difficult task and made it simple for us, and we would not hesitate in recommending them to any corporate who wants to deal with a team of professionals
KERRY POTGIETER - DUBAI ENGLISH SPEAKING SCHOOL & DUBAI ENGLISH SPEAKING COLLEGE
I am writing this email as a humble note of appreciation for the outstanding customer service provided by you and also let you know that you are extremely helpful and responsive to my many questions and requests always and I greatly appreciate it.
Lifecare’s efficiency and personal relationship is also very highly appreciated, you should keep the same spirit with all your clients and this will give you lot of millage for your future.
Excellent Customer Service!!!